Grid Assembly, Hayward Pro-Grid DE2420

I had a leak coming from the wet end of my spa pump and needed to replace the part. The sales team was fantastic! They were responsive, knowledgeable, and incredibly accommodating. They took the time to help me identify what part I had, which is unfortunately discontinued, but were able to recommend this replacement part and explained the trade-offs.

Once I installed the new part, no more leaks! It's been running for several days now, and the water level is holding strong.

I couldn't be happier with the customer service. Thank you for your outstanding help and support. It's refreshing to work with a company that truly cares about its customers!

It’s what I needed, quick delivery. Working great so far.

The WiFi gateway for my spa was very easy to install, shipping was fast with no hassle. Thank you for offering this product

Just what I needed and at an amazing price. What a great value! Thanks so much you guys!

Quickly shipped and the best part is it now installed and working

You're the only one that had a 3.5" lens. I'm happy that it's one piece.

Good transaction, the only problem is I bought the wrong size allen wrench. I should have bought the 1/4” one.

All I can say is great customer service. Their products are good too

We had the older version and this dropped right in. Great buy!

I can’t wait for my mini Goldendoodle to be buzz for Halloween! It’s not bulky and small that it won’t bother him. He’s 32 lbs and I got the M/L

No issues with it. I received great customer service ensuring I chose the right thing and shipping was really fast.

Can not say enough about the Balboa retro fit system. I’m no expert, but I watched a you tube video and installed it myself. Hot tub is 14 years old and is up and running like new. Very pleased with my purchase. Thank you.

The process was smooth and lights arived as expected. Everything test out in good working order.

Needed to replace the control overlay on our Nordic Impulse hot tub, but could not find out the make or model number of the actual control panel on our tub. By taking measurements and photos or our actual control panel button positions and functions, I was able to narrow down the options. I ordered this overlay as the button positions seemed to be in the right positions, even though the overall size was smaller than the control panel. The overlay works, in that all buttons and functions are in the right place, and the overlay seems to have adhered well to the panel. It is not a perfect match, as it is smaller overall than it should be. But I am happy with the result and will buy an additional identical overlay as a backup in case this one, too, deteriorates at some point. Took a lot of detecting, but the result is successful!