Help Topics

Help Center

Welcome to our Help Center! We understand that navigating through ordering, returns, and shipping can sometimes be a bit overwhelming. That’s why we’re here to support you every step of the way. Whether you have questions about your order status, need assistance with a return, or want to know more about our shipping policies, we’ve got you covered!

 

  • Give us a call

    Mon - Fri:9 AM - 3 PM MST
    1-866-535-0899

    If we miss your call, please leave a voicemail and we'll call you right back!

  • Send us a message

    Fill out the contact form below to send us a message by email.

    Average Response Time: 15 minutes


    Mon - Fri:     9 AM - 3 PM MST

    Sat - Sun: Online Support Only

FAQ

What's the status of my order?

Inspect the status and monitor your order by accessing Your Account. When your order ships, we will also send you an email with a tracking number.

How much do you charge for shipping?

Most items in our store will ship for free!

We also offer expedited shipping options if you're in a rush.

Some larger items will need to be shipped by semi-truck (LTL). You can read more about our Freight Shipping Policy Here.

How I can return my order?

You can request a return by contacting us from our Contact Us page. We will reach out to you with an RMA and return instructions shortly. Please also review our Return Policy

Can I order tax-exempt?

For tax-exempt organizations, please reach out to us BEFORE placing your order to guarantee a tax-free order processing.