Jandy Warranty
Manufacturer Warranty
Jandy (a Fluidra company) backs its pool and spa equipment with a limited warranty against defects in materials and workmanship. Most Jandy products carry a one-year warranty from the date of retail purchase, with several product lines covered longer. The summary below reflects Jandy's published residential terms — confirm your model on Jandy's official warranty.
Installation matters. Jandy equipment must be installed by a qualified pool professional for warranty coverage to apply, and coverage runs from the date of retail purchase. Most equipment is warranted for 1 year, with the longer terms below applying to specific product lines.
Coverage at a glance
| Equipment | Residential coverage | Notes |
|---|---|---|
| Variable-speed pumps (VS FloPro, ePump VS) | 3 years | Single- & two-speed pumps: 1 year |
| Filters (CL, CV, DEV, JS sand) | 1 year | |
| Gas heater — JXi | 1 year | Heat exchanger: 5 years with factory-installed VersaFlo bypass |
| Gas heaters — LXi, Hi-E2, LRZ, Legacy LRZ | 1 year | |
| Heat pumps | 2 years | Compressor & heat exchanger: 5 years |
| Nicheless LED lights (WaterColors) | 3 years | In-niche models: 1 year |
| Salt systems — complete (AquaPure, TruClear) | 3 years | Replacement cell bought separately: 1 year |
| NeverLube valves — CPVC | Life of the pool | PVC valves: 1 year |
| Automation (AquaLink RS, iAquaLink, PDA) | 1 year | |
| Replacement parts & maintenance tools | 90 days |
Commercial use is generally capped at 1 year, and the longer residential terms above don't apply. Coverage is for the first retail purchaser, is non-transferable, and applies only while the product remains at its original installation site.
Polaris cleaners are covered separately
Robotic, pressure, and suction pool cleaners are sold under the Polaris brand (also a Fluidra company) and carry their own warranty — robotic cleaners are covered for 2 years (residential). Wear items such as bags, hoses, tires, brushes, and belts are not warranted.
What's covered — and what's not
Covered
- Defects in materials and workmanship under normal use
- Repair or replacement of the defective product or part
Not covered
- Labor and transportation costs
- Improper installation by an unqualified installer
- Out-of-spec water chemistry, corrosion, or scaling
- Freeze damage and improper winterization
- Non-factory-authorized replacement parts
- Consequential or incidental damage
How to file a claim
Start with the dealer or installer who sold and installed the equipment, and have your proof of purchase, model number, serial number, purchase date, and installation date ready. Returned parts require a Returned Material Authorization (RMA) number. Fluidra Technical Support: 800-822-7933 (Mon–Fri, 8am–5pm PST) or productsupport@fluidra.com. Questions about your purchase? Contact us.
This is a summary of Jandy's published residential warranty terms (USA & Canada Limited Warranty), retrieved June 2026, and is provided for convenience only. Terms vary by model and are subject to change. Jandy's official warranty documentation is the authoritative source for your product.