Hayward Warranty

Manufacturer Warranty

Hayward backs its pool and spa equipment with a limited warranty against defects in materials and workmanship. The coverage you receive — including whether labor is included — depends on the product and where it was purchased. The summary below covers common residential, in-ground equipment; confirm your model's exact terms on Hayward's official warranty page.

Register and keep your receipt. Registering your Hayward equipment adds a 90-day extended warranty (parts) on top of the coverage below. Keep your proof of purchase — Hayward uses it to set your coverage start date.

Coverage at a glance

Equipment Residential parts coverage Notes
Pumps (Super Pump, TriStar, MaxFlo, Super II) 3 years Above-ground models typically shorter
Filters (SwimClear, Pro Grid, ProSeries) 3 years  
Gas heaters (Universal H-Series) 1–3 years Depends on model & purchase channel
Heat pumps (HeatPro, Omni) 5 years Titanium heat exchanger: 10 years
Robotic & automatic cleaners (TigerShark, AquaVac, Navigator) 2–3 years Excludes filters & wear parts
LED lights (ColorLogic) 3 years  
Automation (OmniLogic, ProLogic, AquaLogic) 3 years Chemistry probes & accessories: 1 year
Salt systems (AquaRite, AquaRite S3) 3 years Salt cells are parts-only
Valves & actuators 3 years (as part of a system) 6 months when bought as a standalone part

About labor: labor coverage (typically 1 year, longer on heat pumps) applies to equipment purchased through Hayward's professional dealer channel. Products purchased online or through general retail are generally parts-only. Above-ground equipment and commercial installations are covered under different terms.

Registering your product

Register your equipment at hayward.com to add the 90-day extended (parts) warranty and receive product updates. Coverage runs from the installation date and follows the equipment if it changes hands, provided it stays in its original location.

What's covered — and what's not

Covered

  • Defects in materials and workmanship under normal use
  • Hayward repairs or replaces the defective part or unit at its option

Not covered

  • Wear items — o-rings, baskets, cartridges, grids, seals, bulbs (manufacturing defects only)
  • Freeze damage and improper water chemistry
  • Improper installation, code violations, or neglect
  • Altered or defaced serial numbers
  • Consequential, special, or incidental damages

How to file a claim

Contact your place of purchase or your nearest Hayward Authorized Service Center to schedule warranty service. Hayward's Technical Service line is 908-355-7995 (Mon–Fri, 8am–5pm). Proof of purchase is required; if it's unavailable, Hayward sets your coverage start from the manufacturing date. Need a hand getting started? Contact us.

This is a summary of Hayward's published residential warranty terms, retrieved June 2026, and is provided for convenience only. Terms vary by model, purchase channel, and installation type, and are subject to change. Hayward's official warranty documentation is the authoritative source for your product.